J
Guest Service Agent at Accor
JobSearch
Nairobi 🇰🇪 Kenya
Posted 7 days ago (15 Jul 2026) Updated 6 days ago
How to Apply
Apply via the link on jobs.smartrecruiters.com
Job Description
We are seeking a guest service agent to join our team at Accor. The successful candidate will be responsible for providing excellent customer service, handling check-in and check-out procedures, and responding to customer inquiries. The ideal candidate will have a strong customer service background, excellent communication and interpersonal skills, and the ability to work well in a team environment.
Qualifications & Requirements
- • Diploma or degree in hospitality or a related field
- • Minimum 1 year of experience in customer service
- • Excellent communication and interpersonal skills
- • Ability to work well in a team environment
Required Skills
Responsibilities
- • Provide excellent customer service
- • Handle check-in and check-out procedures
- • Respond to customer inquiries
- • Work effectively in a team environment and contribute to achieving customer service goals