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Customer Service Officer at Kenya Trade Network Agency (KenTrade)

Kenya Trade Network Agency
Nairobi 🇰🇪 Kenya
Live
Customer Service
Posted 6 days ago (16 Jul 2026) Updated 6 days ago

Job Description

The Customer Service Officer will respond to customer requests concerning the Single Window System at various Border points. The role involves providing excellent customer service, resolving customer complaints, and ensuring customer satisfaction.

Qualifications & Requirements

  • • Minimum Diploma/Degree in Customer Service, Business Administration, or a related field.
  • • Excellent communication and interpersonal skills.

Required Skills

Responsibilities

  • • Respond to customer requests concerning the Single Window System.
  • • Resolve customer complaints and ensure customer satisfaction.