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Customer Care Specialist Job Kerry

Kerry
Nairobi 🇰🇪 Kenya
Live
Full Time
Customer Service
Posted 4 days ago (18 Jul 2026) Updated 4 days ago

Job Description

The Customer Care Specialist will provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner. The role involves managing customer relationships, identifying areas for improvement, and collaborating with other departments to resolve customer complaints.

Qualifications & Requirements

  • • Bachelor's degree in a relevant field, such as customer service or communications
  • • Experience in customer service or a related field
  • • Strong communication and interpersonal skills

Required Skills

Responsibilities

  • • Provide excellent customer service and respond to customer inquiries
  • • Resolve issues in a timely and professional manner
  • • Manage customer relationships and identify areas for improvement