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Customer Experience & Marketing Intern (Delivery & Digital Platforms) at Java House
JobSearch
Nairobi 🇰🇪 Kenya
Posted 5 days ago (17 Jul 2026) Updated 3 days ago
How to Apply
Submit your application through the company website or email
Job Description
The Customer Experience & Marketing Intern role involves supporting Customer Experience and Marketing initiatives by enhancing guest engagement, managing delivery platforms, and ensuring a high standard of customer experience across all touchpoints.
Qualifications & Requirements
- • Bachelor's Degree in a related field, such as marketing or customer service
- • Minimum 0 years of experience in customer experience or a related field
- • Strong knowledge of customer experience principles and practices
- • Ability to work independently and as part of a team
Required Skills
Responsibilities
- • Support Customer Experience and Marketing initiatives by enhancing guest engagement, managing delivery platforms, and ensuring a high standard of customer experience across all touchpoints
- • Capture and log guest feedback from multiple touchpoints
- • Analyze feedback to identify trends, recurring concerns, and improvement opportunities