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Operations Supervisor Call Center at Solvo Global
Solvo
Kenya 🇰🇪 Kenya
Posted 2 days ago (20 Jul 2026) Updated 2 days ago
How to Apply
Send your application, including your CV and a cover letter, to the email address provided on our website.
Job Description
Solvo is seeking an operations supervisor to join our call center team in Kenya. The successful candidate will be responsible for supervising and coordinating the activities of the call center team. The ideal candidate will have a strong background in operations management and excellent leadership skills.
Qualifications & Requirements
- • Diploma or degree in operations management or a related field
- • Minimum 2 years of experience in a similar role
- • Excellent leadership and communication skills
- • Strong attention to detail and ability to work well under pressure
Required Skills
Responsibilities
- • Supervise and coordinate the activities of the call center team
- • Collaborate with cross-functional teams to achieve operational goals
- • Monitor and evaluate operational progress
- • Identify areas for improvement and implement changes
- • Develop and manage operational budgets