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Enterprise NOC Support Engineer at Jamii Telecommunications
JobSearch
Nairobi 🇰🇪 Kenya
Posted 1 day ago (21 Jul 2026) Deadline: 5 Aug 2026 Updated about 2 hours ago
How to Apply
Interested and qualified candidates should apply through the company's website.
Job Description
The Enterprise NOC Support Engineer will provide technical support to enterprise customers. This role requires a strong understanding of technical support principles, excellent analytical skills, and the ability to work collaboratively with cross-functional teams. The ideal candidate will have experience in technical support, with a proven track record of success in troubleshooting, problem-solving, and customer service.
Qualifications & Requirements
- • Bachelor's degree in Computer Science, Information Technology, or a related field
- • 3 years of experience in technical support
- • Excellent analytical and communication skills
- • Proficiency in technical support systems and tools
Required Skills
Responsibilities
- • Provide technical support to enterprise customers
- • Collaborate with cross-functional teams to align technical support initiatives with business objectives
- • Troubleshoot and resolve technical issues
- • Analyze technical metrics and adjust strategies to optimize performance