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Service Management Team Leader at Standard Bank Group
JobSearch
Nairobi 🇰🇪 Kenya
Posted 1 day ago (23 Jul 2026) Updated about 7 hours ago
How to Apply
Go to the company's website to apply.
Job Description
We are seeking a highly experienced service management team leader to lead the service operations centre and ensure the continuous availability, performance, and stability of enterprise IT services. The successful candidate will have a bachelor's degree and at least 3 years of experience in IT operations or a related field.
Qualifications & Requirements
- • Bachelor's degree
- • At least 3 years of experience in IT operations or a related field
- • Strong leadership and people management skills
- • Excellent analytical and problem-solving skills
- • Strong communication and interpersonal skills
Required Skills
Responsibilities
- • Lead the service operations centre and ensure the continuous availability, performance, and stability of enterprise IT services
- • Drive operational excellence through effective incident, problem, and service management practices
- • Collaborate with internal stakeholders to develop and implement IT strategies