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Customer Insights Associate at M-KOPA Solar
JobSearch
Nairobi 🇰🇪 Kenya
Posted 2 days ago (23 Jul 2026) Updated about 4 hours ago
Job Description
The Customer Insights Associate will support end-to-end UX and product research, working closely with senior researchers and cross-functional teams. The role involves conducting moderated usability tests, semi-structured interviews, and surveys, and analyzing data to inform product development.
Qualifications & Requirements
- • Bachelor's degree in marketing, psychology, or related field
- • Experience in research or related field
Required Skills
Responsibilities
- • Support end-to-end UX and product research
- • Conduct moderated usability tests, semi-structured interviews, and surveys
- • Analyze data to inform product development