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Customer Insights Associate

M-KOPA
Nairobi 🇰🇪 Kenya
Live
Entry Level
Technology
Posted about 2 hours ago (26 Jul 2026) Updated about 2 hours ago

Job Description

M-KOPA is seeking a highly experienced Customer Insights Associate to join their team. The successful candidate will be responsible for providing customer insights and guidance to the organization. The role involves managing customer research, analysis, and representation, as well as ensuring compliance with customer regulations and standards. The ideal candidate will have a strong background in customer insights, with excellent analytical and problem-solving skills.

Qualifications & Requirements

  • • Bachelor's Degree in Marketing, Customer Insights, or related field
  • • Minimum 1 year experience in customer insights or marketing
  • • Strong analytical and problem-solving skills

Required Skills

Responsibilities

  • • Provide customer insights and guidance to the organization
  • • Manage customer research, analysis, and representation
  • • Ensure compliance with customer regulations and standards