M
Technical Support Operator Job Mogo Finance Naivasha, Kenya
Mogo
Naivasha, Nakuru County 🇰🇪 Kenya
Posted about 7 hours ago (29 Jul 2026) Updated about 7 hours ago
How to Apply
Send your CV and a short cover letter to the provided email address
Job Description
We are seeking a Technical Support Operator to provide top-notch technical assistance to our customers. The ideal candidate will have excellent communication skills and be able to troubleshoot technical issues efficiently. The role involves working in a fast-paced environment and collaborating with the technical team to resolve customer complaints.
Qualifications & Requirements
- • Diploma or Bachelor's Degree in a related field
- • Minimum 1 year of experience in technical support
- • Excellent communication and problem-solving skills
Required Skills
Responsibilities
- • Provide technical support to customers via phone, email, or chat
- • Troubleshoot technical issues and resolve customer complaints
- • Collaborate with the technical team to resolve complex issues
- • Document customer interactions and issue resolutions