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Jr Helpdesk Analyst at Solvo Global
JobSearch
Nairobi 🇰🇪 Kenya
Posted 2 days ago (28 Jul 2026) Updated about 4 hours ago
How to Apply
Apply through the company website
Job Description
We are seeking a Junior Help Desk Analyst to provide technical support to our users, ensuring the optimal performance of hardware, software, and IT services. The ideal candidate will have a strong foundation in IT, excellent problem-solving skills, and the ability to work effectively in a team.
Qualifications & Requirements
- • Strong foundation in IT, with knowledge of hardware, software, and networking
- • Excellent problem-solving and analytical skills
- • Ability to work effectively in a team
- • Strong communication and customer service skills
Required Skills
Responsibilities
- • Provide technical support to users
- • Troubleshoot hardware, software, and network issues
- • Develop and maintain technical documentation
- • Collaborate with cross-functional teams to resolve technical issues