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Engineer - Enterprise Customer Support at Safaricom Kenya
JobSearch
Nairobi 🇰🇪 Kenya
Posted 2 days ago (31 Jul 2026) Deadline: 6 Aug 2026 Updated about 5 hours ago
How to Apply
Apply via the link
Job Description
We are seeking an Engineer to provide technical support to enterprise customers, troubleshoot technical issues, and develop and implement technical solutions. The ideal candidate will have a strong background in engineering, and will be responsible for ensuring service availability and resolving technical issues in a timely manner.
Qualifications & Requirements
- • Degree or Diploma in a relevant field, such as engineering, computer science, or information technology
- • Proven experience in a technical role, preferably in a customer-facing position
- • Strong understanding of technical principles and practices
- • Excellent communication, presentation, and interpersonal skills
Required Skills
Responsibilities
- • Provide technical support to enterprise customers
- • Troubleshoot technical issues and develop and implement technical solutions
- • Ensure service availability and resolve technical issues in a timely manner
- • Collaborate with the technical team to develop and implement technical plans
- • Analyze technical data to identify trends and opportunities