J
Call Centre Support Intern – National Shelters Network at Center for Domestic Training and Development
JobSearch
Nairobi 🇰🇪 Kenya
Posted 2 days ago (31 Jul 2026) Deadline: 5 Aug 2026 Updated about 5 hours ago
Job Description
The Call Centre Support Intern role at Center for Domestic Training and Development involves supporting the management of the National Shelters Network call centre. The ideal candidate will have experience in customer care and strong communication and interpersonal skills.
Qualifications & Requirements
- • Diploma or Bachelor's degree in Social Work or a related field
- • Experience in customer care
- • Strong communication and interpersonal skills
- • Ability to maintain confidentiality and comply with safeguarding policies
Required Skills
Responsibilities
- • Support the management of the National Shelters Network call centre
- • Handle inquiries and coordinate referrals
- • Maintain databases and support communication with shelters and partners
- • Prepare weekly and monthly reports