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Complaints Review & Prevention Manager
Standard Bank
Nairobi 🇰🇪 Kenya
Posted about 5 hours ago (2 Aug 2026) Updated about 5 hours ago
Job Description
A Complaints Review and Prevention Manager is required to oversee the review and prevention of customer complaints. The successful candidate will have experience in complaint handling, analysis, and prevention. Excellent communication and problem-solving skills are essential for this role.
Qualifications & Requirements
- • Experience in complaint handling, analysis, and prevention
- • Excellent communication and problem-solving skills
Required Skills
Responsibilities
- • Oversee the review and prevention of customer complaints
- • Analyze complaints and identify trends
- • Develop and implement strategies to prevent complaints