J

Internship Opportunity: Call Centre Support Intern - National Shelters Network

JobSearch
Kenya 🇰🇪 Kenya
Live
Internship
Entry Level
Non-Profit
Posted about 8 hours ago (3 Aug 2026) Updated about 8 hours ago

Job Description

We are seeking a highly motivated Call Centre Support Intern to join our team. The successful candidate will be responsible for providing support to the call centre team and assisting with customer service tasks. This role requires a strong background in customer service and communication, as well as excellent analytical and problem-solving skills.

Qualifications & Requirements

  • • Previous experience in customer service and communication, preferably in a call centre setting
  • • Excellent analytical and problem-solving skills
  • • Strong communication and interpersonal skills
  • • Ability to work in a fast-paced environment

Required Skills

Responsibilities

  • • Provide support to the call centre team and assist with customer service tasks
  • • Develop and maintain relationships with external stakeholders, such as customers and colleagues
  • • Identify and pursue new opportunities for customer service innovation
  • • Manage and resolve complex customer service issues