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Call Centre Support Intern - National Shelters Network at Center for Domestic Training and Development
JobSearch
Nairobi 🇰🇪 Kenya
Posted about 8 hours ago (3 Aug 2026) Updated about 8 hours ago
Job Description
The Call Centre Support Intern supports the management of the National Shelters Network call centre, handling inquiries and coordinating referrals. The role involves maintaining databases, supporting communication, and providing exceptional customer service. The ideal candidate will have experience in customer service, excellent communication skills, and the ability to work in a team environment.
Qualifications & Requirements
- • Diploma or Bachelor's Degree in Customer Service, Communications, or related field
- • Minimum 1 year experience in customer service
- • Excellent communication and teamwork skills
Required Skills
Responsibilities
- • Handle inquiries and coordinate referrals to provide exceptional customer service
- • Maintain databases and support communication with stakeholders
- • Collaborate with teams to achieve customer service goals