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Customer Experience Agent at Baki Beauty
JobSearch
Nairobi 🇰🇪 Kenya
Posted 1 day ago (3 Aug 2026) Deadline: 9 Aug 2026 Updated about 4 hours ago
How to Apply
Please submit your application, including your CV and a cover letter, to the email address provided.
Job Description
We are seeking a highly motivated and experienced Customer Experience Agent to join our team. The successful candidate will be responsible for providing excellent customer service, responding to customer inquiries, and resolving customer complaints.
Qualifications & Requirements
- • Bachelor's degree in a relevant field
- • At least 1 year of experience in a customer service role
- • Strong knowledge of customer service principles and practices
- • Excellent communication and interpersonal skills
Required Skills
Responsibilities
- • Provide excellent customer service
- • Respond to customer inquiries
- • Resolve customer complaints
- • Collaborate with internal stakeholders to provide customer guidance and support
- • Represent the organization in customer-related matters