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Engineer - Enterprise Customer Support Job Safaricom, Nairobi, Kenya
Safaricom
Nairobi 🇰🇪 Kenya
Posted about 10 hours ago (5 Aug 2026) Updated about 9 hours ago
How to Apply
Please submit your application through our website
Job Description
We are seeking an engineer to provide technical support and expertise in enterprise customer support. The role ensures timely and effective resolution of technical issues and provides excellent customer service. The ideal candidate will have experience in engineering, technical support, and customer service.
Qualifications & Requirements
- • Bachelor's degree in Engineering or related field
- • Minimum 2 years of experience in engineering, technical support, or customer service
- • Strong knowledge of technical support principles and practices
- • Excellent communication, interpersonal, and analytical skills
Required Skills
Responsibilities
- • Provide technical support and expertise in enterprise customer support
- • Ensure timely and effective resolution of technical issues
- • Collaborate with teams to achieve customer service goals
- • Develop and maintain relationships with key stakeholders