S
FRONT OFFICE (HOTEL INDUSTRY)
Studio Twenty Two Agencies (ABELA) LIMITED
Nairobi 🇰🇪 Kenya
Posted about 10 hours ago (5 Aug 2026) Updated about 10 hours ago
How to Apply
Send CV to [insert contact email or link]
Job Description
We are seeking a highly skilled and experienced front office professional to join our team in the hotel industry. The successful candidate will be responsible for providing exceptional customer service, managing front office operations, and ensuring the smooth running of the hotel. The ideal candidate will have a diploma or degree in hospitality management, tourism, or a related field, and at least 2-3 years of experience in a similar role.
Qualifications & Requirements
- • Diploma or degree in hospitality management, tourism, or a related field
- • At least 2-3 years of experience in a similar role
- • Excellent communication and interpersonal skills
- • Strong customer service orientation and ability to work under pressure
- • Proficiency in Microsoft Office and hotel management systems (PMS)
Required Skills
Responsibilities
- • Manage front office operations, including reception, concierge, and guest services
- • Provide exceptional customer service to guests, ensuring their needs are met and exceeded
- • Coordinate with other departments to ensure the smooth running of the hotel
- • Maintain accurate records and reports, including guest information and front office statistics
- • Supervise and train front office staff to ensure high standards of service and performance