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Customer Experience Agent at Baki Beauty
Baki Beauty
Nairobi 🇰🇪 Kenya
Posted about 7 hours ago (6 Aug 2026) Updated about 7 hours ago
How to Apply
Please submit your application, including your CV and a cover letter, to our website.
Job Description
We are seeking a highly motivated and experienced professional to join our team as a Customer Experience Agent. The successful candidate will be responsible for providing excellent customer service, responding to customer inquiries, and resolving customer complaints. The ideal candidate will have a strong background in customer service, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment.
Qualifications & Requirements
- • Diploma or Bachelor's degree in Customer Service, Communications, or a related field
- • Minimum 1 year of experience in customer service, preferably in a related field
- • Strong communication and interpersonal skills
- • Ability to work in a fast-paced environment and meet deadlines
Required Skills
Responsibilities
- • Provide excellent customer service
- • Respond to customer inquiries
- • Resolve customer complaints
- • Maintain accurate records of customer interactions
- • Collaborate with cross-functional teams to achieve business objectives