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Customer Service Officer
Homelight Properties Ltd (NIG)
Abuja, Federal Capital Territory, Nigeria 🇳🇬 Nigeria
Posted about 2 hours ago (24 Sep 2026) Updated about 2 hours ago
Job Description
The Customer Service Officer serves as the primary point of contact for clients of Homelight Properties, handling inquiries, resolving issues, and ensuring a positive experience throughout the property transaction process. The role involves managing communications across phone, email, and in‑person channels, maintaining accurate records, and collaborating with sales and operations teams to address client needs.
Qualifications & Requirements
- • Minimum high school diploma
- a diploma or degree in Business or related field preferred
- • Excellent communication and interpersonal skills
- • Proficiency with standard office software and CRM systems
- • Ability to handle multiple requests and prioritize tasks effectively
Required Skills
Responsibilities
- • Respond promptly to client inquiries via phone, email, and in‑person interactions
- • Resolve customer complaints and issues while maintaining a professional demeanor
- • Maintain accurate records of customer communications and transactions
- • Coordinate with sales and property management teams to facilitate smooth service delivery
- • Provide information on property listings, services, and company policies