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French Call Center Representatives

MCI
Cape Town, Western Cape, South Africa 🇿🇦 South Africa
Live
Customer Service
Posted 9 days ago (15 Sep 2026) Updated 9 days ago

Job Description

French‑speaking call centre representatives will handle inbound and outbound customer interactions, providing support and information in French. The role involves answering queries, resolving issues and maintaining service quality. Candidates should be fluent in French and possess strong communication skills. The position is based in Cape Town, South Africa.

Qualifications & Requirements

  • • Fluency in French (spoken and written)
  • • Strong verbal and written communication skills
  • • Ability to deliver excellent customer service

Required Skills

Responsibilities

  • • Handle inbound and outbound customer calls in French
  • • Provide product and service information to callers
  • • Resolve customer issues and complaints efficiently
  • • Document interactions and update customer records