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Account Manager SMB at Glovo
Glovo
Kenya 🇰🇪 Kenya
Posted 1 day ago (19 Oct 2026) Updated 1 day ago
Job Description
The SMB Account Manager will grow Glovo’s portfolio of small and medium business partners by acquiring new merchants and nurturing existing relationships. Duties include presenting the platform’s value proposition, negotiating contracts, and collaborating with operations to ensure seamless service delivery. The role requires a results‑driven mindset and strong analytical skills.
Qualifications & Requirements
- • Bachelor’s degree in Business, Marketing, or a related field
- • Minimum 2 years experience in sales or account management, preferably in e‑commerce
- • Proven ability to meet or exceed sales targets
- • Strong communication, negotiation and relationship‑building skills
- • Proficiency with CRM tools and data analysis
Required Skills
Responsibilities
- • Identify and prospect SMB merchants to join the Glovo platform
- • Conduct sales presentations and negotiate partnership agreements
- • Manage the onboarding process and provide ongoing support to partners
- • Track sales performance and prepare regular reports for management
- • Coordinate with operations and marketing teams to optimise merchant experience