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Case Manager Bilingüe at Solvo Global
Solvo
Kenya 🇰🇪 Kenya
Posted 5 days ago (19 Sep 2026) Updated 5 days ago
Job Description
The Bilingual Case Manager provides client support and case coordination for Solvo Global, ensuring high‑quality service delivery to North American partners. The role requires fluency in English and Spanish, strong problem‑solving abilities, and experience managing remote talent engagements.
Qualifications & Requirements
- • Bilingual proficiency in English and Spanish
- • Experience in case management or client support roles
- • Strong communication, problem‑solving, and organisational skills
- • Ability to work remotely and manage multiple priorities
- • Familiarity with remote talent platforms is a plus
Required Skills
Responsibilities
- • Serve as primary point of contact for client cases and inquiries
- • Resolve issues and coordinate solutions across remote talent teams
- • Maintain accurate case records and documentation
- • Communicate effectively with English‑ and Spanish‑speaking stakeholders
- • Monitor case progress and ensure timely resolution
- • Contribute to process improvements and client satisfaction initiatives