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Client Operations Manager M/F at AGL- Africa Global Logistics
Africa Global Logistics
Kenya 🇰🇪 Kenya
Posted 3 days ago (3 Oct 2026) Updated 3 days ago
Job Description
The Client Operations Manager will coordinate logistics services for AGL’s customers, ensuring seamless multimodal transport and high‑level service delivery across Africa. The role involves managing client accounts, overseeing operational execution, and resolving issues to maintain client satisfaction. Strong leadership and logistics expertise are required.
Qualifications & Requirements
- • Bachelor’s Degree in Logistics, Supply Chain Management, Business or related field
- • Significant experience in client‑facing logistics or operations roles
- • Excellent communication and relationship‑building abilities
- • Strong analytical and problem‑solving skills
- • Ability to work in a fast‑paced, multicultural environment
Required Skills
Responsibilities
- • Manage client accounts and serve as primary point of contact for logistics inquiries
- • Coordinate multimodal transportation operations to ensure timely delivery
- • Monitor service performance and address any operational issues promptly
- • Prepare reports and analytics on client satisfaction and operational efficiency
- • Lead and mentor a team of operations staff to uphold service standards