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Client Services Call Center Assistant Internship at Cytonn Investments

Cytonn Investments
Kenya 🇰🇪 Kenya
Live
Internship
Entry Level
Finance
Posted about 5 hours ago (29 Oct 2026) Updated about 4 hours ago

Job Description

The Client Services Call Center Assistant Intern will support the call centre team by handling client inquiries, providing information on investment products, and maintaining accurate records, gaining practical experience in the financial services sector.

Qualifications & Requirements

  • • Currently enrolled in a Bachelor’s degree program in Business, Finance, or related field
  • • Strong verbal and written communication skills
  • • Customer‑service orientation with attention to detail
  • • Basic computer proficiency and familiarity with CRM tools

Required Skills

Responsibilities

  • • Answer inbound client calls and respond to email inquiries
  • • Provide clear information about investment and real‑estate products
  • • Log interactions and update client records in the CRM system
  • • Assist senior staff with documentation and follow‑up tasks
  • • Escalate complex issues to appropriate team members