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Customer Service Processor – Outbound Calls at Salix Data
Salix Data
Kenya 🇰🇪 Kenya
Posted about 5 hours ago (9 Oct 2026) Updated about 5 hours ago
Job Description
The Customer Service Processor will handle outbound calls to engage customers, verify information, and support service delivery for Salix Data. The role focuses on maintaining accurate records and resolving inquiries while meeting call‑volume targets. It offers experience in a fast‑paced, global data services environment.
Qualifications & Requirements
- • High school diploma or equivalent
- • Strong verbal communication and listening skills
- • Ability to work efficiently in a call‑center environment
Required Skills
Responsibilities
- • Conduct outbound calls to customers for data verification, payment collection, or information provision
- • Update CRM systems with call outcomes and relevant details
- • Resolve customer inquiries promptly and professionally
- • Meet daily and weekly call‑volume and quality targets