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Debt Collector (Commission-Based) at Yellow Pages Kenya
Yellow Pages
Kenya 🇰🇪 Kenya
Posted 11 days ago (25 Aug 2026) Updated 11 days ago
Job Description
The Debt Collector will contact clients with overdue accounts, negotiate repayment terms, and ensure timely collection of outstanding balances. The role involves maintaining accurate records of communications and payments, and collaborating with internal teams to resolve billing issues. Strong interpersonal skills and a results‑driven attitude are essential to achieve collection targets.
Qualifications & Requirements
- • High school diploma or equivalent.
- • Proven experience in debt collection or a related field.
- • Excellent communication and negotiation skills.
- • Ability to work independently and meet collection targets.
- • Basic computer literacy and familiarity with CRM systems.
Required Skills
Responsibilities
- • Contact clients with overdue accounts to request payment.
- • Negotiate repayment plans and settlement agreements.
- • Record all collection activities and update account information.
- • Follow up on payment promises and monitor status.
- • Coordinate with sales and finance teams to resolve billing disputes.