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Digital Marketing & Customer Service Assistant at Zurid ICT
Zurid ICT
Kenya 🇰🇪 Kenya
Posted about 1 hour ago (10 Oct 2026) Updated about 1 hour ago
Job Description
The Digital Marketing & Customer Service Assistant supports the promotion of Zurid’s customer‑service platform and assists clients through various communication channels. Responsibilities include creating digital content, managing social media presence, and handling customer inquiries to ensure a seamless user experience. The role works closely with the marketing team to drive engagement and brand awareness.
Qualifications & Requirements
- • Relevant education in marketing, communications, business or a related field
- • Strong written and verbal communication skills
- • Basic proficiency with digital marketing tools and social media platforms
- • Ability to multitask and work collaboratively in a fast‑paced environment
Required Skills
Responsibilities
- • Develop and schedule digital marketing content for social media and email campaigns
- • Manage the company’s social media accounts and engage with followers
- • Respond to customer inquiries via chat, email or phone, providing timely support
- • Monitor platform performance metrics and prepare basic reports
- • Assist in creating promotional materials and updating website content