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Field Recovery Agent at 4G Capital

4G Capital
Kenya 🇰🇪 Kenya
Live
Full Time
Entry Level
Finance
Posted 1 day ago (19 Oct 2026) Updated 1 day ago

Job Description

The Field Recovery Agent for 4G Capital is responsible for locating and engaging borrowers with delinquent unsecured loans to secure repayment. The role conducts field visits, negotiates repayment plans, and updates collection records while adhering to ethical credit practices. Strong communication and problem‑solving abilities are required.

Qualifications & Requirements

  • • Diploma or equivalent with a focus on finance or business administration.
  • • 1–2 years of experience in debt collection, credit control, or field sales.
  • • Excellent negotiation and interpersonal communication skills.
  • • Ability to work independently and manage a defined territory.
  • • Familiarity with basic financial concepts and loan documentation.

Required Skills

Responsibilities

  • • Identify and contact borrowers with overdue loan balances.
  • • Conduct field visits to assess borrower circumstances and negotiate repayment terms.
  • • Record all collection activities and update the loan management system.
  • • Collaborate with the credit team to resolve disputes and mitigate risk.
  • • Achieve monthly recovery targets while maintaining respectful client relationships.