V
HUMAN RESOURCE MANAGER
VICTORIA COURTS TRADING LIMITED
Kenya 🇰🇪 Kenya
Posted about 5 hours ago (13 Oct 2026) Updated about 5 hours ago
Job Description
The Human Resource Manager will design and execute HR strategies that support Victoria Courts’ multi‑site retail business, providing leadership across recruitment, performance management, employee relations and compliance. The role partners with senior leaders to align people initiatives with growth plans while fostering a high‑performance culture. The manager will also oversee HR policies, analytics and employee engagement programmes.
Qualifications & Requirements
- • Bachelor’s degree in Human Resource Management, Business Administration, Industrial Relations or a related field
- • Minimum eight years progressive HR experience, preferably in retail or multi‑site operations
- • At least three to five years experience in a managerial or senior HR leadership role
- • Professional HR qualification or membership with a recognized body (preferred)
- • Strong knowledge of Kenyan employment laws and HR best practices
- • Demonstrated experience in employee relations, disciplinary processes and performance management
- • Proven ability to support multiple branches or geographically dispersed teams
- • Experience in recruitment, talent management, training and employee engagement
- • Strong HR reporting, analytics and data interpretation skills
Required Skills
Responsibilities
- • Develop and implement HR strategy aligned with business objectives
- • Provide strategic HR advice to the CEO and senior management
- • Create and monitor the annual HR workplan, budget and priorities
- • Align people initiatives with branch expansion and operational needs
- • Lead HR functions across all branches and departments
- • Manage end‑to‑end recruitment for sales, warehouse, finance and management roles
- • Design manpower plans based on business requirements
- • Strengthen recruitment processes, including competency interviews, assessments and onboarding
- • Build talent pipelines for critical retail positions
- • Implement performance management systems and establish clear KPIs
- • Monitor employee performance and guide improvement plans
- • Promote a culture of accountability and high performance
- • Support managers in handling underperformance in line with policy and law
- • Oversee employee relations, grievances, disciplinary cases and workplace conflicts
- • Advise managers on misconduct, absenteeism and performance issues
- • Ensure fair and documented disciplinary procedures
- • Draft and review HR correspondence such as warning and separation letters
- • Foster positive employee relations and a professional workplace environment
- • Ensure compliance with the Kenyan Employment Act and related legislation
- • Review, update and implement HR policies, procedures and the employee handbook
- • Manage employment contracts, leave, attendance and working‑hour records