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Partner Onboarding Agent at HCS Affiliates Group
HCS Affiliates Group
Kenya 🇰🇪 Kenya
Posted about 9 hours ago (12 Oct 2026) Updated about 9 hours ago
Job Description
The Partner Onboarding Agent will manage the onboarding process for new partner organisations, ensuring smooth integration into HCS Affiliates’ HR and consultancy platforms. Duties include coordinating documentation, conducting orientation sessions and addressing partner queries.
Qualifications & Requirements
- • Bachelor’s degree in Business Administration, Human Resources or related field
- • Minimum 1 year experience in client onboarding, account management or HR services
- • Strong interpersonal and communication skills
- • Ability to manage multiple partners and meet deadlines
- • Detail‑oriented with good organisational abilities
Required Skills
Responsibilities
- • Guide new partners through onboarding procedures and required documentation
- • Conduct orientation sessions to explain services, tools and compliance requirements
- • Resolve partner inquiries and provide ongoing support during the initial rollout
- • Maintain accurate records of onboarding progress and partner data
- • Collaborate with internal teams to improve onboarding workflows