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Virtual Nurse Customer Care Manager at Solvo Global
JobSearch
Kenya 🇰🇪 Kenya
Posted 1 day ago (26 Sep 2026) Updated about 5 hours ago
How to Apply
Apply via the Solvo Global LinkedIn page.
Job Description
The Virtual Nurse Customer Care Manager coordinates home‑care services, manages caregiver schedules and supports patients, families and clinical staff. They ensure compliance with HIPAA, deliver high‑quality customer service and contribute to a seamless healthcare experience for U.S. clients.
Qualifications & Requirements
- • Bachelor’s degree (BA/BSc/HND) or equivalent
- • 2+ years experience in home care, home health or healthcare coordination
- • RN, LPN, EMT or equivalent certification preferred
- • Advanced English communication skills
- • Knowledge of HIPAA and healthcare compliance standards
Required Skills
Responsibilities
- • Coordinate care services and schedule caregivers for home‑health patients
- • Communicate with patients, families and clinical staff to address needs
- • Ensure compliance with HIPAA and other healthcare regulations
- • Provide timely customer support and resolve service issues
- • Contribute to continuous improvement of the virtual care process