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Account Manager -Kisumu Job Tugende
Tugende
Kisumu 🇰🇪 Kenya
Posted about 3 hours ago (28 Sep 2026) Updated about 3 hours ago
Job Description
The Account Manager at Tugende manages relationships with small‑business clients, ensuring they receive tailored financial solutions and excellent service. Responsibilities include onboarding new customers, monitoring account performance and identifying upsell opportunities. The role is entry‑level and provides a foundation for growth in sales and client management.
Qualifications & Requirements
- • 0–1 year experience in customer service, sales or account management
- • Bachelor’s degree in Business, Finance, Economics or related field preferred
- • Strong communication, problem‑solving and interpersonal abilities
- • Ability to work independently and meet targets
- • Proficiency with CRM tools and Microsoft Office
Required Skills
Responsibilities
- • Onboard and activate new small‑business customers
- • Serve as primary point of contact for account inquiries and support
- • Monitor account usage and performance metrics
- • Identify and propose suitable product upgrades or additional services
- • Maintain accurate records in CRM and prepare regular reports
- • Collaborate with sales and operations teams to resolve issues