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Debt Collection Agent at Finley International Limited
JobSearch
Mombasa 🇰🇪 Kenya
Posted 1 day ago (26 Oct 2026) Deadline: 10 Nov 2026 Updated about 4 hours ago
How to Apply
Send your CV to careers@finleyltd.com with the position as the email subject.
Job Description
The Debt Collection Agent will recover outstanding balances while maintaining positive customer relationships, using a combination of communication skills and technology platforms. Responsibilities include contacting clients, negotiating repayment plans, and ensuring accurate record‑keeping in compliance with regulations.
Qualifications & Requirements
- • Diploma in finance, business administration, or a related field.
- • Strong communication and negotiation skills.
- • Ability to work independently and meet collection targets.
- • Familiarity with credit management processes and relevant technology.
Required Skills
Responsibilities
- • Recover outstanding debts from clients while preserving positive customer relationships.
- • Conduct collection calls, send reminders, and negotiate repayment plans.
- • Utilize technology platforms to track contacts and manage collection activities.
- • Maintain accurate records of communications and payment agreements.
- • Collaborate with internal teams to resolve disputes and ensure compliance with regulations.