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Guest Relations & Property Coordinator (Hospitality) - Nyali at Summit Recruitment and Search
Summit Recruitment & Search
Mombasa 🇰🇪 Kenya
Posted 4 days ago (1 Sep 2026) Updated 4 days ago
Job Description
The Guest Relations & Property Coordinator manages day‑to‑day operations of serviced apartments, ensuring seamless service delivery from check‑in to check‑out. The role supervises housekeeping and caretaking staff, addresses guest requests, and maintains property standards to deliver an excellent guest experience.
Qualifications & Requirements
- • Proven experience in hospitality or property management
- • Strong customer service and communication skills
- • Ability to supervise and motivate staff
- • Knowledge of property maintenance and service standards
Required Skills
Responsibilities
- • Oversee daily serviced apartment operations and guest services
- • Supervise housekeeping and caretaking personnel
- • Coordinate guest check‑in and check‑out processes
- • Respond to guest inquiries and resolve issues promptly
- • Maintain property cleanliness and presentation standards