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Receptionist at PrideInn
JobSearch
Mombasa 🇰🇪 Kenya
Posted 1 day ago (28 Oct 2026) Deadline: 2 Nov 2026 Updated about 4 hours ago
How to Apply
Apply via PrideInn at 197.254.24.92
Job Description
The Receptionist will serve as the first point of contact for guests and clients, delivering a warm and professional welcome while managing front‑desk operations efficiently. Responsibilities include handling check‑ins and check‑outs, processing payments, maintaining accurate records, and coordinating with housekeeping to ensure guest satisfaction. The role also requires adherence to company policies and standard operating procedures.
Qualifications & Requirements
- • Diploma or Certificate in Hospitality Management, Front Office Operations, or a related field
- • Proven experience as a receptionist or in customer service, preferably in hospitality
- • Excellent communication and interpersonal skills
- • Proficiency in Microsoft Office and hotel management systems (e.g., Opera)
Required Skills
Responsibilities
- • Greet and welcome guests in a courteous and professional manner
- • Handle check‑ins and check‑outs efficiently
- • Respond to guest inquiries, requests, and complaints promptly
- • Maintain accurate guest records and reservations
- • Process payments and issue receipts
- • Coordinate with housekeeping and other departments to ensure guest satisfaction
- • Adhere to company policies and standard operating procedures