M
Relationship Officer-Mombasa Job M-Oriental Bank
M-Oriental Bank
Mombasa 🇰🇪 Kenya
Posted 4 days ago (2 Oct 2026) Updated 4 days ago
Job Description
The Relationship Officer at M‑Oriental Bank will manage client relationships, acquire new customers, and promote banking products and services in the Mombasa region. The role involves delivering high‑quality service, handling inquiries, and ensuring client satisfaction. Candidates should have a solid banking background and strong interpersonal skills.
Qualifications & Requirements
- • Bachelor’s degree in Business, Finance, Economics or a related discipline.
- • Minimum 2–4 years of experience in retail or corporate banking.
- • Strong communication and customer service skills.
- • Ability to work towards sales targets and manage a portfolio of clients.
- • Proficiency in banking software and Microsoft Office.
Required Skills
Responsibilities
- • Build and maintain relationships with existing and prospective banking clients.
- • Identify opportunities to cross‑sell banking products and services.
- • Handle client inquiries, resolve issues, and ensure high service standards.
- • Conduct market research to identify new business prospects.
- • Prepare and present proposals and account reports to clients.
- • Meet sales targets and contribute to branch performance.