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Account Manager SMB at Glovo
JobSearch
Nairobi 🇰🇪 Kenya
Posted 5 days ago (15 Oct 2026) Updated 4 days ago
Job Description
Manages a portfolio of SMB partners, driving growth through high‑volume outreach, data‑driven insights and upselling of Glovo’s commercial solutions.
Qualifications & Requirements
- • Bachelor’s degree in Business, Marketing or related field
- • Minimum three years of experience in account management or sales within a fast‑paced environment
- • Strong analytical and data‑driven decision‑making skills
- • Excellent communication and negotiation abilities
- • Proficiency with Looker, Excel and CRM tools such as Salesforce
Required Skills
Responsibilities
- • Conduct high‑volume outreach to SMB partners, averaging ~40 calls per day
- • Pitch growth initiatives, upsell Glovo Ads and co‑funded promotions, and drive store expansions
- • Manage a portfolio of SMB accounts, owning order volume, GMV and AOV performance
- • Identify expansion levers and negotiate marketing campaigns and visibility solutions
- • Analyse performance data using Looker, Excel and Salesforce to inform business reviews
- • Resolve operational blockers and improve partner operational health