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Assistant Claims Manager - GIB Job Madison Group
Madison Group
Nairobi 🇰🇪 Kenya
Posted 7 days ago (17 Sep 2026) Updated 7 days ago
Job Description
The Assistant Claims Manager supports the claims department by overseeing claim processing, ensuring compliance, and assisting in managing the claims team to deliver timely and accurate settlements.
Qualifications & Requirements
- • Relevant degree in Insurance, Business, Law or related field
- • Experience in claims handling and management within the insurance industry
- • Strong analytical and problem‑solving abilities
- • Excellent communication and interpersonal skills
Required Skills
Responsibilities
- • Manage day‑to‑day claims processing and ensure adherence to policy guidelines
- • Supervise and mentor claims staff, providing guidance and performance feedback
- • Liaise with insurers, clients and internal stakeholders to resolve claim issues
- • Analyse claim data to identify trends and recommend process improvements
- • Ensure compliance with regulatory and company standards throughout the claims lifecycle