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Associate Lead, Customer Operations at Peach Cars KE
Peach Cars
Nairobi 🇰🇪 Kenya
Posted 5 days ago (15 Oct 2026) Updated 5 days ago
Job Description
The Associate Lead for Customer Operations will supervise a team of customer service agents, ensuring high performance and professional development. They will drive process improvements and maintain quality standards across all customer interactions. The role requires strong leadership, analytical thinking, and a focus on delivering exceptional service.
Required Skills
Responsibilities
- • Manage and develop team members to ensure high performance
- • Oversee quality standards and drive process improvement initiatives