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Branch Manager at 4G Capital

4G Capital
Nairobi 🇰🇪 Kenya
Live
Full Time
Mid Level
Finance
Posted about 4 hours ago (27 Oct 2026) Updated about 4 hours ago

Job Description

The Branch Manager will lead branch operations, drive commercial performance and inspire a high‑performing team to deliver financial services to the community. Responsibilities include overseeing sales, customer service, compliance and financial results while ensuring a positive customer experience.

Qualifications & Requirements

  • • Bachelor’s degree in Business, Finance, Economics or a related field
  • • Proven experience managing a branch or similar retail operation
  • • Strong leadership, sales and customer‑service skills
  • • Ability to analyse financial data and drive results
  • • Excellent communication and team‑building abilities

Required Skills

Responsibilities

  • • Lead and manage all branch activities to achieve financial and operational targets
  • • Supervise, coach and develop branch staff to deliver excellent customer service
  • • Drive sales of banking products and services, monitoring performance against targets
  • • Ensure compliance with regulatory requirements and internal policies
  • • Oversee cash handling, risk management and daily operational procedures
  • • Build strong relationships with customers and local business partners
  • • Analyse branch performance data and implement improvement initiatives
  • • Report on branch results to senior management