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Call Center Agent at 4G Capital
4G Capital
Nairobi 🇰🇪 Kenya
Posted about 4 hours ago (27 Oct 2026) Updated about 4 hours ago
Job Description
The Call Center Agent handles inbound and outbound customer interactions, manages work queues and collection portfolios, and ensures accounts stay within policy limits. The role involves negotiating with defaulting customers to reach constructive arrears settlements while maintaining high service standards.
Required Skills
Responsibilities
- • Manage work queues and daily collection portfolios to keep accounts within healthy policy limits
- • Contact defaulting customers and negotiate constructive arrears settlements