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Chinese Accounts Coordinator at Adept Systems
JobSearch
Nairobi 🇰🇪 Kenya
Posted 3 days ago (2 Sep 2026) Deadline: 30 Sep 2026 Updated 1 day ago
Job Description
The Chinese Accounts Coordinator manages relationships with Mandarin‑speaking customers, handling enquiries, orders, and complaints while providing interpretation and translation services across commercial and technical matters. They act as the internal reference on Chinese business practices, advising management on negotiations and ensuring accurate communication throughout the sales process.
Qualifications & Requirements
- • BA/BSc/HND qualification.
- • Minimum 5 years experience in a customer‑facing role.
- • Proficiency in Mandarin and English for interpretation and translation.
- • Strong attention to detail and reporting skills.
- • Experience in the construction or building materials sector is advantageous.
Required Skills
Responsibilities
- • Serve as the principal point of contact for Chinese‑speaking customers, handling enquiries, orders, complaints, and correspondence.
- • Respond to customers within agreed service standards in their preferred language.
- • Provide consecutive interpretation at meetings, price and contract negotiations, plant tours, site visits, technical discussions, and dispute resolution.
- • Coordinate accounts from initial enquiry through order placement, dispatch, invoicing, collection, and after‑sales service.
- • Advise management on Chinese business practices, negotiation protocols, and correspondence.
- • Ensure all agreements and communications are accurately translated and documented.