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Claims Representative- Cigna Healthcare at Cigna
Cigna
Nairobi 🇰🇪 Kenya
Posted about 5 hours ago (27 Sep 2026) Updated about 5 hours ago
Job Description
The Claims Representative processes international medical, dental, and vision claims, ensuring each claim is adjudicated according to policy terms. The role requires meeting personal and team productivity targets while maintaining high quality standards. Collaboration with internal teams helps resolve claim issues and support customer satisfaction.
Qualifications & Requirements
- • Diploma or Bachelor's degree in Health Sciences, Business Administration, or a related field.
- • At least 1 year experience in medical or dental claims processing.
- • Strong analytical and attention‑to‑detail abilities.
- • Excellent written and verbal communication skills.
Required Skills
Responsibilities
- • Adjudicate international medical, dental, and vision claims in line with policy terms and conditions.
- • Monitor claim processing performance to achieve personal and team productivity goals.
- • Ensure quality standards are met for all claim decisions.
- • Communicate claim outcomes to clients and internal stakeholders.