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Client Excellence Officer Intern Job Veteran Mission Hospital
Veteran Mission Hospital
Nairobi 🇰🇪 Kenya
Posted about 3 hours ago (25 Oct 2026) Updated about 3 hours ago
Job Description
The Client Excellence Officer Intern supports Veteran Mission Hospital’s patient services by handling inquiries, assisting with appointment scheduling, and contributing to quality improvement initiatives. The internship provides exposure to healthcare administration and customer service best practices. Ideal candidates are currently pursuing a degree and possess strong communication skills.
Qualifications & Requirements
- • Currently enrolled in a Bachelor’s program in health administration, business, or related field
- • Strong verbal and written communication abilities
- • Proficiency with Microsoft Office and basic data entry
- • Customer‑service oriented with a friendly demeanor
- • Ability to work collaboratively in a fast‑paced environment
Required Skills
Responsibilities
- • Respond to patient and visitor inquiries via phone and email
- • Assist with appointment scheduling and registration processes
- • Collect and enter client feedback data for service improvement
- • Support the client services team in daily administrative tasks
- • Participate in training sessions on patient experience standards