S
Client Intake & Care Support Coordinator
Seamless Assist
Nairobi 🇰🇪 Kenya
Posted about 7 hours ago (29 Sep 2026) Updated about 7 hours ago
Job Description
The Client Intake & Care Support Coordinator will serve as the first point of contact for families seeking assistance, ensuring timely intake and coordination of care services. The role involves managing client records, scheduling support, and providing ongoing follow‑up to maintain high satisfaction levels. Strong communication and organizational skills are essential for success.
Qualifications & Requirements
- • High school diploma or equivalent
- preferably pursuing or holding a degree in Social Work, Health Services or related field
- • Excellent communication and active listening skills
- • Demonstrated ability to manage multiple client cases simultaneously
- • Proficiency with office software and data entry
Required Skills
Responsibilities
- • Handle incoming client inquiries and conduct initial intake assessments
- • Coordinate care plans and schedule services with appropriate providers
- • Maintain accurate client records and update case management systems
- • Provide ongoing support and follow‑up to ensure client satisfaction
- • Collaborate with internal teams to resolve issues and improve service delivery