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Collection Officer at Tenakata
JobSearch
Nairobi 🇰🇪 Kenya
Posted 1 day ago (26 Oct 2026) Deadline: 28 Oct 2026 Updated about 4 hours ago
Job Description
The Collection Officer will manage credit recovery efforts, aiming to minimise losses while maximising recoveries. Responsibilities include contacting defaulting customers, negotiating settlements, preparing reports and ensuring proper handling of securities. The role requires at least one year of experience in debt recovery and a relevant academic background.
Qualifications & Requirements
- • Bachelor’s degree (BA/BSc/HND) or Diploma
- • Minimum one year of experience in debt recovery or credit management
- • Good understanding of credit processes and risk assessment
Required Skills
Responsibilities
- • Meet targets for minimizing credit losses and maximising recoveries
- • Provide timely feedback on customer payment behaviour to management
- • Contact defaulting customers by phone or visit to negotiate settlements
- • Collaborate with Business Development Officers on bad‑debt portfolios
- • Prepare, analyse and submit regular reports on overdue accounts and recovery plans
- • Identify risk areas in recovery and recommend appropriate actions
- • Implement data clean‑up procedures to maintain accurate credit records
- • Ensure proper handling of securities and compliance with legal procedures