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Customer Care Executive – Telesales at iSON Xperiences Kenya Limited
JobSearch
Nairobi 🇰🇪 Kenya
Posted 1 day ago (29 Sep 2026) Deadline: 2 Oct 2026 Updated about 4 hours ago
Job Description
The Customer Care Executive – Telesales engages prospective and existing customers through outbound calls to promote products, generate sales and deliver high‑quality service. The role involves meeting sales targets, handling inquiries, upselling and building lasting customer relationships.
Qualifications & Requirements
- • Bachelor’s Degree or equivalent.
- • Minimum one year of experience in telesales, outbound calling or direct sales.
- • Strong verbal and written communication skills.
Required Skills
Responsibilities
- • Make outbound calls to prospects and existing customers to promote products and services.
- • Identify sales opportunities and convert leads into successful sales.
- • Achieve daily, weekly and monthly sales targets.
- • Explain product features, benefits, pricing and terms to customers.
- • Upsell and cross‑sell additional products and services.
- • Follow up on leads to maximize conversion rates.
- • Provide courteous, customer‑focused service during all interactions.
- • Address customer inquiries, concerns and objections effectively.