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Customer Engagement & Solutions Specialist at Pawa IT Solutions
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Nairobi 🇰🇪 Kenya
Posted 1 day ago (9 Oct 2026) Updated about 1 hour ago
Job Description
The Customer Engagement & Solutions Specialist drives demand generation and presales activities for Pawa IT’s product suite, identifying high‑potential accounts and crafting tailored technical and commercial value propositions. The role engages C‑suite and IT leaders, delivers product demonstrations and proofs of concept, and guides prospects through the full sales cycle to close deals.
Required Skills
Responsibilities
- • Conduct pre‑qualification and opportunity discovery to assess prospect fit
- • Use advanced demand‑generation tools, LLMs and analytics to identify high‑potential target accounts
- • Perform presales discovery and qualification of technical architecture, budget and business drivers
- • Synthesize market and client data to create customized technical and commercial value propositions
- • Present solutions to C‑suite, IT and business leaders, addressing technical feasibility and strategic objectives
- • Design and deliver tailored product demonstrations and proofs of concept for GCP, Google Workspace, Cloud Security and AI tools
- • Drive end‑to‑end deal execution from initial engagement through closure
- • Collaborate with internal teams to develop proposals and support client onboarding